We want you to be happy with your purchase from Everyday Edit Co.
Change of Mind Returns
We accept change-of-mind returns within 30 days of delivery, provided the item is unused, in its original condition and in its original packaging.
To request a return, please contact us at hello@everydayeditco.com.au before sending your item back.
Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges are non-refundable unless required by law.
Damaged, Faulty or Incorrect Items
Please inspect your order when it arrives and contact us as soon as possible if an item is damaged, faulty or incorrect.
Please include your order number and, where appropriate, photos showing the issue so we can assist you promptly.
Where you are entitled to a remedy under the Australian Consumer Law, we will provide the appropriate remedy, which may include a repair, replacement or refund depending on the circumstances.
Refunds
Once an eligible return has been received and assessed, we will let you know the outcome.
Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.
Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law.
Questions?
If you have any questions about a return or refund, please contact us at hello@everydayeditco.com.au. We aim to respond within 1–2 business days.