Refund policy
Last updated: August 2026
At Everyday Edit Co., we want you to shop with confidence. If something isn't right, we're here to help.
30-Day Change of Mind Returns
If you've changed your mind, you may return your item within 30 days of receiving your order.
To be eligible for a change-of-mind return, the item must:
- Be unused and in its original condition.
- Be returned in its original packaging.
- Include all accessories and inserts.
- Be accompanied by proof of purchase.
Customers are responsible for return shipping costs for change-of-mind returns.
Once we receive and inspect your return, we'll process your refund to the original payment method.
Damaged, Faulty or Incorrect Items
If your item arrives damaged, faulty or you receive the wrong product, please contact us as soon as possible so we can assist you.
Please email:
hello@everydayeditco.com.au
Include:
Your order number
A brief description of the issue
Clear photos of the product and packaging, where applicable
We'll assess the issue promptly and, where appropriate, arrange a replacement, repair or refund. Your rights under the Australian Consumer Law are not limited by this policy.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in this policy limits or excludes your rights under the Australian Consumer Law.
Refunds
Once a refund has been approved, it will be issued to your original payment method. Please allow time for your bank or card provider to process and post the refund to your account.
Contact Us
If you have any questions about your order or this policy, we'd love to help.
Email: hello@everydayeditco.com.au